Contactive

Caller ID is a great tool for businesses, but imagine if you could know more about a person than just a name or number. ThinkingPhones Contactive actively combs through hundreds of public and private data sources to provide in-depth profiles for outgoing and incoming calls. Contactive’s real-time data makes it easier to build stronger relationships with your customers, increasing their lifetime value and generating more sales by anticipating customer needs.

fOR EMPLOYEES:

Contactive organizes information from your CRM system, as well as over 100 other sources, to provide useful real-time data on your customers across all your devices, boosting sales and retention.

fOR managers:

Contactive empowers your sales executives to provide more personalized service to your customers with greater context before every call, while at the same time giving you visibility into productivity and analytics.

In order to utilize the Contactive technology, you must be a Core+ user.

Supercharge your sales & Support teams

Know everything you need to know about the important contacts on your next call with automatically created “one-page” profile briefs. ThinkingPhones’ Identity Graph™ technology presents relevant customer insights compiled from public sources like LinkedIn and Twitter combined with your private data sources like Salesforce and Desk.com. Contactive integrates with your CRM or support tool to record the important details of your calls and Contactive’s big data flexibility allows us to tailor to your needs, displaying customer history and real-time industry data on your desk phones, mobile phones, and the soft phone on your laptop.

Get Reacquainted with Contactive

fOR EMPLOYEES:

fOR managers:

Supercharge your sales & Support teams

Click here for contactive faqs.