Sync communications with ThinkingPhones for Gmail.
ThinkingPhones for Gmail is a convenient integration with the Gmail application that allows business users to initiate IM chats, phone a contact via click-to-call, and view presence status of contacts – without leaving the Gmail inbox. The ThinkingPhones contact list appears on the right side of the Gmail interface to avoid toggling between email and other communication methods throughout the work day.
Increase your productivity with ThinkingPhones for Salesforce.
ThinkingPhones for Salesforce eliminates the endless switching between multiple data systems and reduces time spent on administrative reporting tasks. This seamless integration between the Salesforce.com application and the ThinkingPhones platform is designed to better inform sales representatives about incoming calls by including not only contact name, company name, and phone number, but also any crucial information regarding the account.
COMING SOON: Enhance your customer communications and relationships with our Zendesk integration.
By using our Zendesk integration, your support agents will no longer scramble to look up customer information when a customer may be calling. Powered by our Contactive technology, intelligent screen-pops will populate the agent’s screen containing both Zendesk ticket information and personal customer information, helping the agent to understand why the customer may be calling.